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Career Opportunity: Child Protection Supervisors–Ongoing/Intake

Child & Family Job Class/Future Temporary Positions/$85,895 – $103,073

The Catholic Children’s Aid Society of Toronto is seeking experienced Child Protection Supervisors on a temporary basis for future opportunities. This skilled, knowledgeable, creative and flexible individual will become an integral part of a management team and provide leadership in developing and implementing effective child protection services and practice approaches that support the best interests of children.  These temporary opportunities can range anywhere from 8 to 12 months.

The future opportunities may occur at the following locations:

  • Child Protection Services: East (Birchmount)
  • Child Protection Services: South (Dufferin)
  • Child Protection Services : Intake (Dufferin)
  • Child Protection Services:North West(Drewry)

The successful candidates will have the ability to inspire, motivate and influence others to achieve the Society’s mission and values.

As an active member of the Branch Management Team, the successful candidate will:

  • Provide leadership through training, coaching and supervising the provision of child protection services and child in-care services for children and youth in short and longer term care (i.e., crisis intervention, child abuse investigations, risk assessments and case management).
  • Understand the various elements that contribute to positive outcomes for children and youth in care.
  • Contribute to the effectiveness of the working partnership between residential caregivers and Society social work staff.
  • Develop partnerships through outreach in the community and work in collaboration with families, the Catholic community and social services including community-based centres, education, health and judicial systems.
  • Be accountable for all staffing functions within a unionized environment for a team of front line staff including interviewing, hiring, orienting, coaching, education and managing performance.

Child Protection Supervisor Intake Duties

As an active member of the Intake Services Management Team, the successful candidate will:

  • Provide clinical leadership and ongoing support, advice and direction to a team of Child Protection Workers in the investigation of allegations of child maltreatment, the assessment and determination of high risk for individual children, the protection of children in the Society’s care, the provision of guidance, counselling and other child welfare services.
  • Plan and coordinate the work of the team to meet challenging service requirements including determining service delivery priorities within the context of multiple and urgent child welfare cases; analysing the service requirements of case; assigning cases; and monitoring and ensuring ongoing effective management of all cases within the service quality standards and timeline requirements as established by the Differential Response Model.
  • Provide guidance on the interpretation of The Child and Family Services Act and related regulations as they apply to specific cases; monitor and ensure that the Child Protection Standards are met and documented through quality, comprehensive and timely recording of case management decision.
  • Develop partnership through outreach in the community and work in collaboration with families, Catholic communities and social services including community-based centres, education, health and judicial systems.
  • Lead and/or participate in legal consultations to determine/review the options/recommendations for legal actions related to individual children; provide support to child protection workers and/or participate in court proceedings; represent the CCAS as a court witness.
  • Be accountable all staffing functions, within a unionized environment, for a team of front line staff including interviewing and hiring employees, assigning responsibilities, establishing performance standards, coaching and professional guidance, facilitating a team approach to service delivery as well as handling employee relations issues.
  • Participate in the development of branch service plans, the resolution of branch service issues, and the analysis/recommendations for the development of new/revised CCAS service procedures and standards as member of the Intake Services Management Team.

Qualifications Required

  • M.S.W. degree from a university of recognized standing and a minimum of 3 yeas of Child Welfare experience; B.S.W. degree or equivalent related degrees from a university of recognized standing with a minimum of 5 years of Child Welfare experience will be considered.
  • Excellent clinical social work knowledge and skills in the following areas: physical, sexual and emotional abouse, high risk children, neglect, family violence, wife assault, substance abuse, mental health, child development, use of foster care and other residential resources to children in case, solution-oriented and strength-based approaches.
  • An in-depth knowledge of the Child Protection Standards in Ontario, CFSA, the Ontario Child Welfare Eligibility Spectrum, the Child Abuse Protocol, Ministry standards and guidelines, CCAS policies and procedures related to service delivery, a working knowledge of The Youth Criminal Justice Act, The Children’s Law Reform Act and other relevant legislative requirements.
  • Excellent knowledge of child welfare legal processes and proceedings.
  • A good understanding of CCAS values, service philosophy and objectives to provide direction and support to workers, and insurance that cases are managed consistently within the established values of the Society.
  • Demonstrated understand of and commitment to integrating the values in the CCAS Mission Statement, the principles of equity, justice, non-discrimination and accessibility into practice, service delivery and team relationships.
  • Strong management skills including:
    • Skills to facilitate group process and develop effective work teams.
    • Coaching skills to transfer knowledge, build skills and foster staff’s growth and professional development.
    • Mediation skills to resolve differences effectively.
    • An understanding of the role of management in a unionized environment
    • Strong advocate for the families served.
    • Balanced approach to service delivery.
    • Skill in using technology as part of daily communication and supervisory practice, i.e. voicemail, electronic mail, recording of notes, case management, review of case files.


  • Previous Child Welfare Supervisory experience
  • Ability to provide service in a second language such as French, Hungarian, Spanish, Portuguese and Tagalog.

The successful candidate will be licensed to drive inOntarioand required to be the principal driver of a vehicle for use on Society business.

Qualified and experienced individuals with a minimum experience of 5 years are invited to explore this opportunity by forwarding their resumes quoting File # E-14-SUP-DW with either Child Protection Supervisor Intake or Ongoing in the subject line to:

Catholic Children’s Aid Society of Toronto,26 Maitland St.,Toronto Ontario M4Y1C6

Fax: 416.395.1551

Email: hrs@torontoccas.org

 Deadline Closing Date: December 31, 2014 

We thank you for your interest in working at the Catholic Children’s Aid Society of Toronto. Upon available openings, we will be contacting qualified candidates accordingly. 

All communications will be held in strict and professional confidence. 

The Catholic Children’s Aid Society of Toronto is committed to equity and diversity and encourages applicants from varied backgrounds. We will accommodate disabilities in the recruitment process.


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